Privacy Policy
Last updated: July 2026
Vonex ("we", "us", or "our") is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal information when you visit shop.vonex.ca.
Information We Collect
We collect information you provide directly, such as your name, email address, shipping address, and payment details when you place an order or create an account. We also collect browsing data automatically through cookies and analytics tools.
How We Use Your Information
- To process and fulfill your orders
- To communicate order updates and shipping notifications
- To provide customer support
- To improve our website and product offerings
- To send marketing communications (with your consent)
Sharing Your Information
We do not sell your personal information. We may share it with trusted third-party service providers (such as shipping carriers and payment processors) solely to fulfill your order and operate our business.
Cookies
We use cookies to enhance your browsing experience and gather analytics data. You may disable cookies in your browser settings, though some features of the site may not function properly.
Your Rights
You have the right to access, correct, or request deletion of your personal data. To exercise these rights, contact us at service@vonex.ca.
Contact Us
If you have questions about this policy, please contact us at service@vonex.ca or visit our Contact page.